8. Can't manage my settings as the buttons are greyed out. I've accessed websafe before but now when I select 'manage. Options. From there the Web Safe can be accessed and configured. Forum Team. Click: My Apps. , S. IP address 192. Options. Changing DNS on your device is the best option VM have other DNS 194. This bypasses Virgin media website blocking, allowing you to access. Account - Cable. 100 and 194. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. For example, Web Safe will work with any devices using your home broadband network but not if you’re using 3G on smartphones or tablets. My Virgin Media, making managing your account easier with all your information in one place. The setup with the Hub 5 is similar to the 3 or 4. 8. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. Learn more. Once logged in you will see 2 filters; Virus Safe and Child Safe. Just to confirm, are you making these changes to your Virgin Media websafe via the online account, or through a browser or 3rd party security software? Here to help 🙂. That’s where your Virgin TV box comes in: a seriously clever bit of kit built to help you search, save and stream the TV you love. Thanks VM for getting the old websafe interface back. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneCheck your service status; Basket ; My accountCheck your service status; Basket ; My accountAs you pay for your package one month in advance, we use this section to explain the changes to your package last month. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. We would like to show you a description here but the site won’t allow us. Highlight the show you want. Login to the Virgin Media online account in a web browser. Try computers with Cisco’s OpenDNS using 208. If you get the you know what of who I think you do it doesn't need a VPN . We'll go over how to set up the filter, what. I have a similar issue. @blueyonder. on 05-01-2023 17:27. So I’ve gone in. Hi @johntoner1978 . com site just fine, and other websites. The easiest way to access websites blocked by your ISP is by connecting to a VPN. If it’s not a technical issue you need help with then we’re here to support you on. co. 1. Should the issue persist post back here to have issue flagged to the forum team. Once the eero is successfully connected, put the VM hub in modem mode. - Page 2 - Virgin Media Community - 4960465, but it only occurred when editing settings. 222. 1. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. Forum Team. The research comes as more people than ever are falling for scams online. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. If you can please check your Websafe settings here 👉 virg. That’s where your Virgin TV box comes in: a seriously clever bit of kit built to help you search, save and stream the TV you love. Move message to Spam folder (default) Flag a message as. Home Phone. At least 30Mbps download speeds in every room or £100 one-off credit. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Jim__d. Follow these easy steps: 1. Any website unsuitable for children is blocked by default. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Access your bills, diagnose faults and manage your package. 255. Parental controls are a set of tools designed to protect and keep children safe online. If your Virgin Mobile is connected to your home broadband, you can browse protected. Adjust the settings according to the level of protection you want. Web Safe blocks websites at a network level, so they can't be accessed by any device connected to your router. Virgin TV Box Sets have arrived, bringing you critically-acclaimed dramas and documentaries, comedy and reality shows. From blocking viruses to malicious or inappropriate content, find out how web safe protects here. Surfshark: The best budget VPN for Virgin. 4. com). -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Whether it’s step by step parental controls guides that will help you to set up the right controls and privacy settings, learning about how to report online issues, plus. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. It only appears when using Microsoft Edge as the browser. Please help! 🙂. @ntlworld. 222 and 208. @ntlworld. More than half of UK adults think they’ll never fall for a scam – despite 43% of people knowing someone who has, according to research from Virgin Media O2 . Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. Select Parental Controls in Virgin Media Web Safe. 1. Virgin Media takes online safety seriously. Bypass Child Safe & Virus Safe. Follow these easy steps: 1. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. For fraudulent e-mails, forward to [email protected] you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. Build the ideal Virgin Media package for your unique needs. . 48 (its actual IP Address is 85. Virgin Media Web Safe Step by step guide 9 Then you can select ‘Websites’. Try computers with Cisco’s OpenDNS using 208. Taken off Virgin security and any other I think! Rebooted; Reloaded; and all to no avail the program loads to circa 77% then fluctuates but hangs at circa 99%. Re: Web safe on 17-10-2021 16:47 Rather than post the same question across multiple threads (which is against forum rules and can cause confusion), please stick to one thread for one question. Account - Cable. . You can change this by clicking on the toggle to switch on or off when needed. Joining in. Best regards, ad31677On a Windows 10/11 PC: 1. Any website unsuitable for children is blocked by default. Here you’ll find all the help you need for Virgin Media related problems and issues. Reply. 2. If you want to know more, the updated sections are 6. Login to the Virgin Media online account in a web browser. -- I'm a Very Insightful Person,. . We would like to show you a description here but the site won’t allow us. virgin. 1. 0 Kudos. I have been trying to turn on child safe for the last few weeks, but just get the message. . The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. Shop Broadband, TV and Landline Offers. Ive tried turning it off and on again. Web Safe only works on devices connected to your Virgin Broadband at home. I have searched alot on here but cannot find the answer. All devices would need to be re-connected to the WiFi. g. Hi there, Websafe has stopped blocking websites. 168. 0 Kudos. Hi, I cannot enable Web Safe/ Child Safe. 220. We'll be more than happy to assist from here!Joining in. Virgin Phone Switchover. 168. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Please enter your email. I can look into doing this for you, I will send you a PM. On my account its activated but it doesn't filter out any of the websites i want on any device connected to the network. Virgin Media - Your TV Box. 0. Hi there @cheezdude . In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. If any of his devices connect to the Virgin Media internet box, either wired or wireless, he can visit the wwe. Virgin Phone Switchover. It's also important to keep your Hub 3 upright, with its light facing out towards the room. Switch on Child Safe. Hi @nikbower, thanks for your post although I'm sorry to hear you're unable to activate Child Safe. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. Learn how you can change Web Safe settings to turn Child Safe off. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. How to turn on Child Safe. Up to 3 WiFi Pods if needed. What you get in your QuickStart pack depends on what Virgin Media services you ordered. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. 1. Here’s how to turn on or off parental controls on an iPhone. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. If you want to know more, the updated sections are 6. on 18-10-2022 19:33. Learn how you can change Web Safe. Entertain me; Broadband Deals. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. 5. You can change this by clicking on the toggle to switch on or off when needed. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. My profile. Stay. Get NordVPN - the #1 VPN for Virgin Media. These are two settings – Virus Safe and Child Safe. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. Sign in or register for My Virgin Media, click on 'Account Settings' > 'Online security' > toggle 'Child Safe' off (so it's grey instead of purple). My Virgin Media Sign in Virgin Mobile Account Sign in My Virgin Media Sign in Virgin Mobile Account Sign in My Virgin Media Expanding our network Help Visit our business site Broadband Deals Broadband Deals. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. 0. - 5261135. Web Safe is not implemented on the router - it's in place upstream in the Virgin Media network. Your previous Web Safe settings will remain active. Either allow the domains Surfshark require or turn - 5387819. so apologies if I have missed it. We’ve put together some handy hints and tips to help you become a Virgin TV pro – just let us. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. What to do if Virgin Media Web Safe isn't working. Step 1. With the hub in modem mode do I need to hardwire into it to enable. Also check the dns settings of your vpn while you're there. Thanks to a 2013 agreement, TalkTalk, BT, Sky and Virgin Media all now offer parental control software within their broadband services. Simply sign into your. TalkTalk HomeSafe. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. Have you tried adding the VPN site and other URLs it might need to My Virgin Media > Update settings > Online Security > Web sites > Add (located under Allowed Websites )? --. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneTo disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Could I request for some intervention from any of the admin to. Apologies for the issues faced with this, so we can investigate it further I've dropped you a PM. Web safe was working fine. on 13-02-2023 08:44. Otherwise check the device on which you ran the test to confirm DNS. 4. 159. Options. All Rights ReservedHow to access advanced settings. "Sorry the changes you made were not saved, please try again". Another good source to check is the Downdetector website. We think it’s a great way for you to control what your kids see on. Re: Websafe settings no longer having effect. Options. We think it’s a great way for you to control what your kids see on the web. Websafe is blocking websites while the setting is turned off in settings. Ive tried turning it off and on again. It used to work fine. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;. Top five tips for parents. 220. Then click on parental controls and then turn it on. . In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. This has been the case for a few weeks and I have been unable to access websafe settings. 220. 8. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband only deals; Broadband and TV deals; Fibre broadband deals; Help. MORE INFO »This includes name, home address, email address, phone and mobile numbers, bank details, PIN numbers, passwords, school name, photos or anything else that might help identify your child in the real world. Blocking techniques vary from one Internet service provider (ISP) to another with some sites or specific URLs blocked by some ISPs and not others. This includes restricting children from accessing inappropriate or adult content. 9. Web Safe Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. My Virgin Media App. We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain. Tested November 2023. on 13-02-2023 08:44. com. Wilder has successfully defended his title 7 times and this will be The Gypsy King's first shot at the crown since ending Wladimir Klitschko's. Learn how you can change Web Safe settings to turn Child Safe off. To re-schedule your QuickStart date, you’ll need to: Call us on 150 from your Virgin Media home phone, or 0345 454 1111 *. Browse Virgin Media Virgin Media Community. Shows available as Catch Up TV are indicated with this symbol: Step 3. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. com site just fine, and other websites. select Account settings > Online security and disable Virus Safe and/or Child Safe. 220. An adult using a social networking site, chat room or online forum can pretend to be anyone – like a 13-year-old girl looking to make new friends. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. 194. 24-10-2022 12:58 - edited 24-10-2022 12:58. Just joined. 168. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. on 22-02-2023 20:46. 17 October 2022. FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosWeb Safe; Virgin Media Internet Security; Google One; Upgrades & products. 67. What AS Name is reported when you visit following example shows an AS Name of Virgin Media:. e. websafe is not filtering any content set to be blocked by it. Here are our top tips to help you on your way. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Take us with you in four easy steps. Pick a category to get started. 0. How can I resolve this as all answers on similar posts seem to be answered in pms which doesn't help DanText message from virgin media? in Security matters 07-10-2023 Parental controls - can't block specific website in Switched On Families 27-09-2023 Websafe not blocking in Switched On Families 26-09-2023Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. 8) and this will bypass the websafe filter. Hi, I've noticed the VM web safe is not working properly. Just click the link and sign in to My Virgin Media to see your bill. If site loaded without issue go to next step otherwise Web Safe is working as expected; go to is the AS Name reported as Virgin Media: Yes, then post back here to have issue flagged to the forum team as they are best placed to help further. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. Welcome to Virgin Media’s help and support page. Open a Web browser (e. If you want to know more, the updated sections are 6. It only appears when using Microsoft Edge as the browser. Web Safe and F-Secure SAFE. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. 1. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. Cable operator Virgin Media has issued a brief apology after an unspecified number of their customers suffered problems accessing websites due to a fault with the ISPs Web Safe (Parental Control) service, which uses network-level filtering to block “potentially age-inappropriate websites” from the eyes of children. on 09-07-2023 22:56. Options. 220. I have a similar issue. I have a similar issue. Make a claim now. My Virgin Media, making managing your account easier with all your information in one place. Fresh from claiming the IBF title having beaten Lee Selby in a thrilling fight earlier in the year, Warrington. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. 67. Anyway, I recently moved house (August) and kept the same package. Welcome to the community forums. VPNs we tested to unblock various forbidden resources. 8 and/or 1. 159. Virgin TV Box Sets and Virgin TV Exclusives to watch at home or on the go – get lost in Magic City. Forum; Apps. Payment is non-refundable (unless you cancel within 7 working days). Install our free Parental Controls software. 1. Fix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. I’m losing the will to live. If you are one of the thousands of customers that have Line Rental Saver you will continue to benefit from this fantastic offer. If any issue occurs, you can try disabling the Virgin Media Websafe Settings (Child safe mode off) and try again. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. That is very good since the country is not a member of any signal intelligence alliances. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. 27 minutes ago. Coming at you live on pay per view from the Scottrade Center in St. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". sign in here Login to My Virgin Media | Virgin Media using authentication credentials of account holder. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. 168. Re: WWE Network not working via VIRGIN MEDIA in. Web Safe only works on devices connected to your Virgin Broadband at home. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. Makes sure your dns settings on your computer are manually set - 8. They limit access to content that’s deemed sexually explicit, violent, or dangerous. Sign in Not. bibise25 Posts: 40 Forumite. Broadband. 296. Virgin Media: WebSafe. , that can help you bypass Virgin Media IPTV blocking. 100). 1 or whatever else you like. Hi, I've seen this problem mentioned so many times but nobody's 'fixes' work. Watch this space for our full review. If you changed the computer's network settings to use any Public DNS does that re-gain access. Call +44 7953 967 967. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. If your Virgin Mobile is connected to your home broadband, you can browse protected. From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. This video is about how to use any website that has been blocked by Virgin Media. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Broadband and phone deals; Broadband only deals; Broadband and TV deals; Fibre broadband deals; Help. Open a Web browser (e. You don’t need to be a web wizard to know how to take care of your kids online. If your websafe option is off, then the toggle will be greyed out. try going to if Web Safe is on this site should be blocked. Go to My Apps. Log in to My Virgin Media. Reply. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. Options. Welcome to the community forums. 9. Websafe not working. Websafe settings show as off, but I'm still not able to access any content this blocks. 1. IP Address for protonvpn. @ntlworld. There’s a big wide world of telly out there, and we want you to get the best of it. If your site is blocked by a majority of ISPs, it may be that there is a. To confirm Web Safe is working try going to. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. If your websafe option is off, then the toggle will be greyed out. Morning all For the past few weeks some websites have been blocked even though websafe ect is turned off. 220. Change or cancel your package. Every attempt bounces me back to the 'My Account' page. Options. Not happy that I'm still; paying full amount for half the s. The Websafe is based on DNS at our end but a customer can override those settings by manually setting DNS to be google for example (8. Kishinev93. 222 and 208. Virgin Media takes online safety seriously. Once logged in you will see 2 filters; Virus Safe and Child Safe. in Security matters yesterday; Web Safe Parental Control Not Working in Switched On Families Thursday; Re: Can’t access web safe in Switched On Families Tuesday; Youtube in Switched On Families Monday If you changed the computer's network settings to use any Public DNS does that re-gain access. This is what I tried to enter. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Every time I'm told to wait 24hours each time to get this fixed, which still hasn't worked. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages.